The Iron Ladies Collective Membership

IRON LADIES COLLECTIVE MEMBERSHIP

TERMS & CONDITIONS

1. Membership Overview

The Iron Ladies Collective Membership provides unlimited access to our gym facilities, coach-led classes, and open training sessions for a monthly membership fee of £85.00, plus a one-off £20.00 joining fee payable upon registration.

Membership Includes

Your Iron Ladies Collective Membership provides:

• Unlimited access to all coach-led classes on the Iron Ladies timetable.

• Unlimited access to all open classes and training sessions on the Iron Ladies timetable.

• Unlimited access to the gym and all gym facilities during opening hours.

• Unlimited access to all HYROX training classes.

• Priority early-bird access to HYROX race day tickets (subject to availability and release schedules).

• Exclusive access to member events, challenges, workshops, and community opportunities.

All membership benefits are subject to availability, booking requirements, and these Terms & Conditions.

2. Membership Fees & Payments

• A one-off joining fee of £20.00 is payable upon sign-up and is non-refundable.

• Membership fees of £85.00 per month are payable in advance on a rolling monthly basis.

• Payments must be made via Direct Debit, Standing Order, or another approved payment method agreed by Iron Ladies.

• Membership access may be suspended if payments become overdue.

• Membership fees are non-refundable.

3. Class Booking & Attendance

• Members may attend an unlimited number of classes and training sessions included within their membership.

• All classes and sessions must be booked in advance through the designated booking system.

• Spaces are allocated on a first-come, first-served basis and are subject to availability.

• Iron Ladies cannot guarantee a space for any member who has not booked in advance and arrives at a class or session without a booking.

• Class cancellations must be made at least 3 hours prior to the scheduled class start time.

• We operate a 3-Strike Policy. If a member fails to attend three (3) or more booked classes within a calendar month without cancelling within the required notice period, they will receive an immediate 7-day booking ban.

• During a booking ban, members will be unable to reserve classes in advance.

• Iron Ladies reserves the right to limit class capacity in line with health, safety, and operational requirements.

4. HYROX Race Day Ticket Access

• Members will receive priority access to HYROX race day tickets through exclusive member allocations, early access links, or promotional opportunities where available.

• Priority access does not guarantee ticket availability or event entry.

• All tickets are subject to availability and are allocated on a first-come, first-served basis.

• HYROX event participation remains subject to the official HYROX terms and conditions.

5. Membership Cancellation

• Memberships operate on a rolling monthly basis.

• To cancel your membership, a minimum of one full calendar month's written notice is required.

• Notice must be submitted by email or in writing to Iron Ladies management.

• Notice periods commence from the 1st day of the following calendar month, regardless of the date notice is received.

• For example, if notice is submitted on 20th July, the notice period will begin on 1st August and the membership payment due on 1st August will still be payable. The membership will then remain active until 31st August.

• If sufficient notice is not provided, the next scheduled payment will be collected and the membership will remain active until the notice period has been completed.

• Membership fees and joining fees are non-refundable.

6. Timetable Changes

• Iron Ladies reserves the right to amend class schedules, coaches, facilities, services, membership offerings, and member benefits where necessary.

• While every effort will be made to maintain the published timetable, classes and sessions may occasionally be cancelled, rescheduled, or substituted without prior notice.

• Iron Ladies reserves the right to add, amend, remove, or replace classes, services, events, facilities, and membership benefits as the business continues to grow and evolve.

7. Member Conduct

• Members are expected to arrive on time and follow all coach and staff guidance.

• Respectful behaviour towards staff, coaches, and fellow members is required at all times.

• Members must treat all equipment and facilities with care.

• Repeated no-shows, misuse of facilities, abusive behaviour, harassment, or conduct deemed inappropriate by Iron Ladies may result in warnings, temporary suspension, or termination of membership without refund.

8. Health & Safety

• By becoming a member, you confirm that you are medically fit to participate in physical activity and exercise.

• Members must disclose any relevant medical conditions, injuries, or health concerns that may affect participation.

• Participation in classes, training sessions, and use of facilities is undertaken entirely at the member's own risk.

• Members are responsible for exercising within their own capabilities and following all coaching instructions.

• Iron Ladies accepts no liability for injury, loss, damage, or theft of personal belongings except where caused by proven negligence.

9. Photography & Social Media

• From time to time, photographs and videos may be taken during classes, events, and activities for promotional and marketing purposes.

• By becoming a member, you consent to the use of such content across Iron Ladies marketing channels unless you notify us in writing that you wish to opt out.

10. Contact Information

For all enquiries relating to memberships, bookings, cancellations, HYROX ticket access, or general membership enquiries, please contact:

Alice Owen
Owner, Iron Ladies

Email: Ironladiesfitness@hotmail.com
Telephone: 07707561711

Iron Ladies reserves the right to update these Terms & Conditions at any time. Members will be notified of any material changes.